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Actionable market research in Dubai, Abu Dhabi and the UAE

Approach

Agency Helix: The market research agency for businesses that play to win

In a market as fast-moving, fiercely competitive and demographically layered as the UAE, how do you know who to target? What to build? How to price it? When to pivot? 

The brands that thrive in the country are those that do their research. With over 200 nationalities and constantly evolving consumer priorities, businesses are navigating shifting behaviors, split loyalties and trends that come and go in a week. That’s why the region’s demand for professional market research is growing over 20% a year and why the savviest businesses are doubling down on data before making a single move.

From uncovering high-value segments to pressure-testing pricing strategies, from spotting unmet demand to sizing up your competition—market research companies in Dubai, Abu Dhabi and the UAE can give you real answers. 

Partner with Agency Helix now and put the full weight of expert market research behind your every decision. Get ready to lower risk, optimize spend and tackle your domain with confidence.

Build what sells

Use real-world data to craft products, services and campaigns your audience is looking for. Less guesswork, more traction from day one.

Target smarter

Pinpoint the right segments, messages and channels so every campaign hits home and every Dirham works harder.

Stay ahead of the curve

Track changing behaviors, spot trends and discover market gaps, so you lead competitors and anticipate shifts

Powered by research

Creative

ADNEC Emirati Women’s Day Video Series

Voices of Empowerment: ADNEC's Emirati Women's Day Video Series Celebrating Employee Stories

In honor of Emirati Women’s Day, Abu Dhabi National Exhibitions Company (ADNEC) aimed to spotlight the diverse talents and accomplishments of its Emirati female employees through a compelling video series. The objective was twofold: to celebrate the invaluable contributions of Emirati women within ADNEC and to inspire others with their stories of empowerment, resilience, and leadership. This case study explores the creative concept devised to capture the essence of Emirati Women’s Day while showcasing the richness of ADNEC’s female workforce.

#Authentic Storytelling
#Diverse Representation
#Employee Engagement
#Employee-centric Narrative
#Visual Cohesion
ADNEC Emirati Women’s Day Video Series
Creative

Deerfields Mall Shaabia Campaign

Shaabia Magic: Bringing Famous Cartoon Show to Life at Deerfields Mall

Deerfields Mall, a prominent shopping destination in the UAE, aimed to enrich the visitor experience by collaborating with Agency Helix to create an immersive animation campaign centred around the beloved Emirati cartoon series, Shaabia sought to enhance its engagement with families and children. The goal was to create a memorable and interactive experience that would not only increase foot traffic to the mall but also foster a sense of community and joy among visitors.

#Bold colours and playful typography
#Design and Creative Conceptualization
#Thematic & Animation Integration
Deerfields Mall Shaabia Campaign
Digital

Millennium Hotels and Resorts

Driving growth with Staycation campaign for Millennium Hotels and Resorts

As winter approached, Millennium Hotels and Resorts set out to capitalize on the rising trend of staycations among GCC residents. With a strong foothold in key locations across the region, the brand aimed to drive winter bookings while enhancing its digital presence. The goal was clear: inspire affluent travellers to choose Millennium properties as their ideal winter escape through a high-impact digital marketing campaign featuring high quality visual content.

The campaign’s focus was on increasing website traffic and showcasing the unique experiences at Millennium Hotels.

Result: With 72,500 link clicks, 85,000 social media interactions, and over 4.6 million impressions, Millennium Hotels and Resorts increased their visibility, engagement, and website traffic.

#Continuous Optimization
#Crafted Experiences Through Engaging Content
#Interactive Campaign Elements
#Strategic Multi-Platform Approach
Millennium Hotels and Resorts
Creative

Perfecting the Air with Daikin

Cooling the Middle East: Daikin's Innovative AC Brand Adaptation

The objective was to differentiate Daikin’s AC products from competitors by showcasing innovation and reliability through creative design. The idea was to develop a design strategy that would resonate with Middle Eastern consumers’ preferences, lifestyle, and cultural sensibilities, while also communicating Daikin’s commitment to cutting-edge technology and superior performance.

#Climate-Centric Innovation
#Cultural Sensitivity
#Focus on sleek design aesthetic
#Technological showcase
Perfecting the Air with Daikin

How our market research company in the UAE works for you

Customer Segmentation

We break down the UAE’s incredibly diverse audience into clear, actionable segments by mapping mindsets, motives and buying triggers, through surveys, interviews, digital trails and real-world observations.

Competitive Analysis & Market Intel

We study your competitors to understand their products, pricing, tactics and blind spots, so you can find the gaps, spot the threats and decide on smarter positioning.

Pricing Research & Strategy

Price too high, you lose volume. Too low, you lose money. With data on buyer habits, local purchasing power, value perception and how your competitors pitch, we help you price where demand meets margin.

Brand Awareness & Perception

Is your brand top of mind? What do people think when they see it? In their minds, how does it stack up against your rivals? We run brand health checks to gauge awareness, sentiment and loyalty to shape how the public views your brand.

Concept or Product Testing

Whether it’s ad testing, a product prototype trial or a new concept evaluation, we gather feedback on appeal, usage intent and areas of improvement so you can tweak and refine before going live and increase your odds of success.

Market Trend Analysis & Forecasting

We track shifts in consumer behavior, growth patterns and emerging trends so businesses can adapt early and future-proof their next steps.

Customer Experience and Satisfaction

From NPS scores and loyalty cues to service gaps and churn signals, our research reveals what makes a customer stay and what’s quietly (or blatantly) pushing them away.

How we do market research and strategy

01
Discover

We start by understanding your goal and particular challenge to define what we should focus on

02
Strategize

We tailor the research plan, choosing the right methods, sources and scope to get the intel that informs your strategy.

03
Collect

Through qualitative and quantitative research—surveys, competitor audits, market analysis and more we gather raw insights from the people and platforms that matter.

04
Decode

We translate the data into clear takeaways: what’s working, what’s off and what your audience is telling you without saying it.

05
Apply

The final step is all about action. We deliver findings for you to adjust your strategy, reframe your priorities and make quicker, more confident decisions.

Brands that bet on insight with Agency Helix

The Promise

Your local lens into the UAE market

As a homegrown UAE brand, we understand the market, the mindset and how grounded, thorough research turns both into strategy. If you’re looking for insight that drives bolder decisions, we’re the team to make it happen. Get in touch with us if you need:

  • Market research in Dubai: Fast, fluid and always a step ahead, Dubai’s market doesn’t wait and neither will you with us by your side. Leverage on-the-ground insight to move on opportunities, shift gear and back every decision with real context.
  • Market research in Abu Dhabi: Steer your next move in the capital with market research powered by regional fluency, commercial focus and business foresight.

Let's work together

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    Contact us

    If you want to level up your business strategy by working with the top market research company in Dubai, Abu Dhabi and the UAE, reach out to us today.

    PO BOX 93968
    Abu Dhabi
    United Arab Emirates
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